Delivery and returns
90-day satisfaction guarantee
Not satisfied? Write to us within 90 days of your purchase and you will get a full refund.
Delivery
Delivery is typically 3-5 business days with DHL, depending on the destination and the shipping option shown at checkout. Final shipping options, prices, and delivery times are displayed before you complete your order.
We always offer free shipping. All orders are dispatched as soon as possible after payment is received. Once your order has shipped, you will receive tracking information if the shipping method supports it.
Returns
You have a 14-day right of return on items purchased in the webshop. If you wish to return an item, please contact customer service at help@raworganics.dk.
Return shipping costs are generally borne by the customer. Packages sent cash on delivery will not be accepted.
Return address
Raw Organics
Helgeshøj Allé 12
2630 Taastrup
Denmark
Complaints
A 2-year right to complain is granted in accordance with the Danish Sale of Goods Act. Please contact customer service with your order number, receipt, and a description of the defect.
Company information
Raw Organics LTD.
BG207335252
46 Gena Dimitrova str.
Sofia 1415
Bulgaria
Customer service
Phone: +45 89 88 32 16
E-mail: help@raworganics.dk